Auro Hotels Identity Management
Welcome to auro.id
This site contains links to help you manage your auro.id information and security.
- I know my Password.
- This link allows you to change your password or unlock your account if you know your existing password and have already setup additional security features (i.e. Multi-factor authentication).
- Configure MFA.
- This usually only applies to new users of the system and is the link you need for the initial setup of your Multi Factor Authentication (MFA). You will also need this when you get a new phone.
- I forgot my Password.
- This link allows you to reset a forgotten password. You need to have MFA and one other backup sign-in option configured. You can also request a temporary access code if needed.
- Add/Update Sign-in Methods.
- This link allows you to add or update an alternative method to use as backup if you forget your password or to unlock your account such as SMS or personal Email.
- Manage Other Users.
- If you are a manager you can request password resets on behalf of for your team. You need to be listed as the colleagues direct manager or supervisor within ADP to request this.
- Get Help.
- If none of these options are working for you, or you have no access to your MFA device or backup options, please reach out to the Auro IT team. (This is not a 24/7 support line, leave a message for after hours assistance)
Email: itsupport@aurohotels.com
Phone: (864) 248 1503